Refund Policy

Prestigious Liquor
www.prestigiousliquor.com

We want you to be completely satisfied with your purchase. Please read our refund policy carefully to understand how we handle returns and refunds.

1. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Email us at prestigiousliquor1@gmail.com with:

• Your order number

• A clear photo of the damaged or incorrect item

• A brief description of the issue

Once approved, we will offer a replacement or full refund, depending on availability and your preference.

2. Non-Returnable Items

Due to the nature of our products (especially alcohol-related or consumable items), we do not accept returns or refunds for:

• Opened or used products

• Items returned without original packaging

• Change of mind after delivery

3. Return Process

If a return is approved, we will provide instructions via email. Please do not send any items back without contacting us first. You may be responsible for return shipping costs unless the item was faulty or incorrect.

4. Refund Processing

Once we receive and inspect the returned item (if applicable), we will process your refund. Refunds are issued to the original payment method and typically take 5–10 business days to reflect, depending on your bank or provider.

5. Late or Missing Refunds

If you haven’t received your refund after the expected time:

• Check your bank or credit card account again

• Contact your payment provider

• If still unresolved, email us at prestigiousliquor1@gmail.com